Privacy Policy
Last Updated: 24 June 2025
Rafieri Tech Pty Ltd (“Rafieri Tech”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website (https://rafieritech.com), interact with us, or use our online services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Who We Are Rafieri Tech is a technology company providing digital solutions to the hospitality industry, including hotels, resorts, co-working spaces, clubs, cafes, restaurants, and retailers. Our services include mobile app development, digital check-in systems, and online booking platforms.
2. What Information We Collect We may collect the following types of personal and non-personal information:
- Name, email address, phone number
- Company name and position
- IP address and browser type
- Geolocation data (if enabled)
- Device type and operating system
- Usage data such as pages visited, time spent, and actions taken on the website
- Cookies and analytics data
- Any other data you provide through forms, inquiries, or email correspondence
3. How We Collect Your Information We collect data through:
- Web forms (e.g. contact or demo request)
- Email or direct communication
- Cookies and similar tracking technologies
- Third-party tools such as Google Analytics
4. Why We Collect Your Information We use your information to:
- Respond to inquiries and provide support
- Improve website functionality and user experience
- Analyse website traffic and engagement
- Provide updates on our products and services (with your consent)
- Meet legal obligations
5. Cookies and Tracking Technologies Our website uses cookies to enhance functionality, remember preferences, and understand how users interact with the site. You can manage your cookie preferences through your browser settings.
6. Sharing Your Data We may share your data with:
- Hosting and infrastructure providers (e.g., AWS)
- Analytics providers (e.g., Google Analytics)
- Our employees, contractors, and trusted partners involved in service delivery
- Legal or regulatory bodies as required
We do not sell or rent your personal information.
7. Data Security We implement security measures to protect your data from unauthorised access, alteration, or disclosure. This includes:
- SSL encryption
- Access control and authentication
- Regular system monitoring
8. International Data Transfers As we currently operate in both Australia and Indonesia, your information may be transferred between these jurisdictions. We take steps to ensure your data is protected.
9. Your Rights You have the right to:
- Access, update, or correct your personal data
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at: info@rafieritech.com
10. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy We may update this Privacy Policy periodically. We encourage you to review it regularly. Changes are effective upon posting to this page.
12. Contact Us For any questions or concerns about this Privacy Policy, please contact:
Rafieri Tech Pty Ltd
Melbourne, VIC, Australia
Email: info@rafieritech.com
Thank you for trusting Rafieri Tech.